Estvia Estates values transparency in all customer transactions.
Booking Amount
Booking amounts collected through our website are submitted towards the selected property or related services, subject to the applicable terms of the respective developer.
Cancellation
Customers may request cancellation by contacting our support team.
Cancellation requests shall be processed in accordance with the policies of the respective developer or project.
Refunds
Where the booking amount is collected by Estvia Estates on behalf of or in connection with a property booking:
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Refund eligibility shall depend upon the developer’s booking terms and applicable agreements.
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Any deductions, processing charges, taxes, or administrative fees imposed by the developer or payment gateway may be applicable.
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If a refund is approved, it will generally be processed to the original payment method within 7–15 business days, subject to banking timelines.
Payment Gateway
Payment gateway charges, convenience fees, or taxes, if applicable, may be non-refundable unless otherwise required by law.
Contact
For cancellation or refund-related queries:
Email: info@estviaestates.com
Phone: +91 99537 81778